FAQS

An Escape Room is an exciting, fun way to spend your free time. A group of you will be in a themed room and must use teamwork, communication skills, and puzzle solving to complete objectives and escape before the 60 minute time limit is up. Check out more information about our rooms CLICK HERE.

Above Northwood Estate Agent in the Top of the Town area of Basingstoke.

Please see our CONTACT US page for a map and more details.

You’ll also be given directions in your confirmation email after booking.

Our rooms are designed to be fun for all ages!

Children of age 6 and over should be able to have a good go at most of the puzzles.

If coming as a family or group with children under age 6 there are still aspects which younger ages should enjoy.

For children only groups please see the next FAQ for more details.

We can have up to 9 or 10 people in the room if the majority are children. We do not charge for the 9th or 10th child. So to book for 9 or 10 people please simply select 8 people when booking online, and drop us a message via the CONTACT US page to let us know that you plan to bring more than 8 people.

If you would like to discuss this or anything else, please CONTACT US.

We allow groups consisting of only children if they are all over age 6. An adult (over age 18) must be either be in the room with the children, or wait in the waiting room throughout.

For groups of children aged between 10 and 12 we recommend an adult be in the room with the children for the duration of the experience to help with the puzzles where they can.

For groups aged 9 and under we require an adult to be in the room.

We recommend group sizes of 4 children or more.

If the adult is only there to supervise, you do not need to pay for the adult when booking.

We can have up to 9 or 10 people in the room if the majority are children. We do not charge for the 9th or 10th child. So to book for 9 or 10 people please simply select 8 people when booking online, and drop us a message via the CONTACT US page to let us know that you plan to bring more than 8 people.

If you would like to discuss this or anything else, please CONTACT US.

The price per person decreases the more people you have in your team. We also have lower prices for children.

The price per adult varies from £17 to £29 per person. The price per child varies from £14 to £25 per person, and children under 6 go free.

The easiest way to see what the price per person is to go to the BOOKING PAGE and select a date and time. You’ll then be able to select how many people you have in your group, and see the price per person and total price. 

We recommend choosing beginner difficulty if you have completed less than a handful of escape rooms, are a team of 2, or the majority of your group are children.

Please CONTACT US to discuss if you would like more information.

There are a number of paid car parks close by in the Top of Town area of Basingstoke.

The closest are Albert Yard and Caston’s Yard just off New Road, or Joices Yard just off New Street.

The Escape Room is also a short walk from Festival Place.

Anyone can be in your team, but we recommend teams of 2-8 people. We ask children under 16 to be accompanied by an adult. If the majority of the group will be under 7/8 years old please CONTACT US to discuss.

Yes! Please just bring a card or cash and you can pay the difference in price when you arrive. If you want to bring more than 8 people please CONTACT US to discuss.

Please call to discuss if you would like more than 8 people. If you have significantly more than 8 people we can arrange to have groups quickly one after the other.

For more information please CONTACT US, and we’ll do our best to meet your needs.

For groups where you have a significant number of children we can have up to 9 or 10 people in the room. We do not charge for the 9th or 10th child. So to book for 9 or 10 people please simply select 8 people when booking online, and drop us a message via the CONTACT US page to let us know that you plan to bring more than 8 people.

If you would like to discuss this or anything else, please CONTACT US.

Please arrive at the time of your booking, and follow the instructions you received in your confirmation email.

No, just a lot of fun!

The doors are not locked so you will be able to get out at any time.

Please CONTACT US and give us at least 24 hours notice to change your booking. After this time we won’t be able to give a refund, but can offer to reschedule or issue you a gift voucher for the full amount to play with us later.

Please don’t take photos or videos in the room. We don’t want the puzzles to be spoiled for others. We’ll tell you everything you need to know when you arrive. Most of all, have fun!

You can go to the toilet before, or even during the game. But we won’t be able to pause the game for you, so please try to go before you go into the room.

Trapped in Fiction is on the first floor of a grade 2 listed building that does not have a lift.

The aim of our experiences is not to get out of the door you can in, so you can leave the room at any point as the door to enter is not locked.

You won’t need any answers to quiz questions. Just use your common sense and we’ll help you out if you get stuck, so don’t worry, you’ll be just fine.

If you have any other questions, please feel free to CONTACT US and we’ll get back to you ASAP.

The government guidelines for Covid have now been removed but if you have any concerns before arriving, please CONTACT US.