FAQS

An Escape Room is an exciting, fun way to spend your free time. A group of you will be in a themed room and must use teamwork, communication skills, and puzzle solving to complete objectives and escape before the 60 minute time limit is up. Check out more information about our rooms here.

Above Northwood Estate Agent in the Top of the Town area of Basingstoke.

You’ll be given more information in your confirmation email after booking.

Please see our contact page for a map and more details.

The experience has been designed primarily for adults, but it very much appeals to children as well. The rooms are designed to be fun for all ages!

We have a lot of families who come with their children of a variety of ages. If coming as a family with one child we would suggest a minimum age of about 5 or 6 to get a good appreciation of the puzzles, but if you have a mix of ages then there are aspects which younger ages should enjoy.

If you are looking for something for a children’s party, you might be surprised that a group of children (with an adult supervising and helping where they can) can be as good at completing the puzzles as a group of adults! For a party we would recommend a team size of at least 4 children of ages 8/9 and over, along with the accompanying adult.

If you would like to have more than 8 people in the room please contact us to discuss.

Please also see our contact page if you would like to discuss further.

The price per person decreases the more people you have in your team. We also have lower prices for children.

The price per adult varies from £17 to £29 per person, and the price per child varies from £14 to £25 per person.

The easiest way to see what the price will be is to go to the booking page and select a date and time. You’ll then be able to select how many people you have in your group and see the price per person and total price. 

There are a number of paid car parks close by in the Top of Town area of Basingstoke.

The closest are Albert Yard and Caston’s Yard just off New Road, or Joices Yard just off New Street.

The Escape Room is also a short walk from Festival Place.

Anyone can be in your team, but we recommend teams of 2-8 people. We ask children under 16 to be accompanied by an adult. If the majority of the group will be under 7/8 years old please contact us to discuss.

Yes! Please just bring a card or cash and you can pay the difference in price when you arrive. If you want to bring more than 8 people please contact us to discuss.

Please call to discuss if you would like more than 8 people. We can also arrange to have groups one after the other. For more information please get in touch, and we’ll tailor a package to meet your needs.

Please arrive at the time of your booking, and follow the instructions you received in your confirmation email.

No, just a lot of fun!

The doors are not locked so you will be able to get out at any time.

Please contact us and give us at least 24 hours notice to change your booking. After this time we won’t be able to give a refund, but can offer to reschedule or issue you a gift voucher for the full amount to play with us later.

Please don’t take photos or videos in the room. We don’t want the puzzles to be spoiled for others. We’ll tell you everything you need to know when you arrive. Most of all, have fun!

You can go to the toilet before, or even during the game. But we won’t be able to pause the game for you, so please try to go before you go into the room.

Trapped in Fiction is on the first floor of a grade 2 listed building that does not have a lift.

The aim of our experiences is not to get out of the door you can in, so you can leave the room at any point as the door to enter is not locked.

You won’t need any answers to quiz questions. Just use your common sense and we’ll help you out if you get stuck, so don’t worry, you’ll be just fine.

If you have any other questions, please feel free to contact us and we’ll get back to you ASAP.

The government guidelines for Covid have now been removed but if you have any concerns before arriving, please contact us.